Department of Social Welfare and Health Care

Home Services Social support and healthcare Department of Social Welfare and Health Care

Department of Social Welfare and Health Care

Social assistance helps a person to cope in a difficult situation. If you face or encounter any difficulties or problems that need the intervention of a social worker, do not hesitate to contact us.

Reception hours of the department

Raekoja plats 3, ground floor

General issues and issues related to everyday operations.

Reception hours and phone numbers:

Secretary, Room 101

Mon 8-12; 13-18

Tue-Thu 8-12; 13-17

Fri 8-12; 13-16

Phone: 736 1300/ 511 9615

Head, deputy head (prior registration required), Room 101

Mon 15-18, Wed 8-10

Phone: 736 1300

Social Welfare Service

Head of the Service, Room 103

Mon 15-18, Wed 8-10

Phone: 736 1305/ 523 6895

Chief specialist, organisation of welfare for elderly people, Room 103

Mon 15-18, Wed 8-12

Phone: 736 1306/ 5300 0696

Child Protection Service

Head of the Service, Room 102

Mon 15-18, Wed 8-10

Phone: 736 1319/ 5811 7611

Chief specialist, organisation and supervision of services for families with children, Room 104

Mon 15-18, Wed 8-12

Phone: 736 1304/ 507 6722

Social Care Service

Head of the Service, Room 110

Mon 15-18, Wed 8-10

Phone: 736 1307/ 5866 7710

Chief specialist, organisation and supervision of the granting of social allowances and provision of social services, Room 104

Mon 15-18, Wed 8-12

Phone: 736 1309/ 5918 1125

Development And Administrative Service

Head of the Service, Room 101

Phone: 736 1303/ 525 7680

Chief specialist, Room 107

Phone: 736 1308/ 522 4921

Lawyer, Room 109

Phone: 736 1315/ 5333 3797

Mon 15-18, Wed 8-10

Development of welfare services, counselling of divisions, preparation of projects.

Health Care Service

Küüni 3, third floor

Head of the Service, Room 423

Mon 15-18, Wed 8-10

Phone: 7 361 321/ 5358 6559

Counselling inhabitants in health care issues, coordination of first-contact health services, coordination of health promotion activities.

Last changed 07.12.2020

Regional centres of social assistance

Reception hours of regional centres of the department

Employees of regional centres help the inhabitants of the region solve their social problems. The centres receive and process applications for allowances and services.

	address	employees	phone	region serviced
Annelinna-Ülejõe	Anne 44	Social work specialists (for working-age people) Child protection specialist Welfare specialists (for elderly and disabled people) Home care	746 1706, 736 1128, 746 1705, 736 1117, 746 1701, 736 1683, 736 1677, 746 1466, 736 1684 746 1467, 746 1466, 7361 335, 736 1034, 736 1696, 736 1225 736 1314, 736 1310, 736 1313, 736 1197, 736 1033 746 1016	Annelinn, Jaamamõisa, Ihaste, Raadi-Kruusamäe and Ülejõe

Karlova-Tamme	Rahu 15	Social work specialists (for working-age people) Child protection specialists Welfare specialists (for elderly and disabled people) Home care	736 1298/ 5199 7373 736 1884/ 5308 0391/5308 2728 736 1882/ 5308 0391 736 1886/ 5306 2945 736 1887/ 5304 9577 736 1883/ 507 3664 736 1885/ 525 8145/ 5304 5056 736 1889/ 5331 7436	Karlova, Ropka, Tammelinn, Variku, Ränilinn, borders on even-numbered houses of Riia St and the Emajõgi River
Tähtvere-Veeriku	Vaksali 14	Social work specialists (for working-age people) Child protection specialist Welfare specialists (for elderly and disabled people) Home care	746 1702/ 5350 9322/ 5307 6883 746 1701/ 5305 8859 746 1713/ 5300 2526 746 1764/ 5302 9767/ 5302 5131 746 1703/ 5331 7694	City Centre, Tähtvere, Supilinn, Veeriku. Borders on odd-numbered houses of Riia St and the Emajõgi River

Reception hours of regional centres of the department

Social work specialists (for working-age people): social counselling; processing of applications for the subsistence benefit, needs-based family benefit, allowance for school meals in nursery schools and schools, allowance for the payment of nursery school attendance fees, supplementary social allowances, social housing service and social accommodation service; referral to the support person service and emergency social assistance.	Mon 15-18 Tue 13-16 Wed 8-12 Fri 9-12
Child protection specialists: social counselling of families with children; referral of a family to support services; processing of supplementary social allowances of less privileged families; processing of the supplementary child allowance of the City of Tartu; organisation of the life of children without parental care.	Mon 15-18 Tue 13-16 Wed 8-12 Fri 9-12
Welfare specialists (for elderly and disabled people): assessment of the need for care; designation of a caregiver and granting of the caregiver’s allowance; supervision of the activities of a caregiver; assessment of the need for a disabled taxi, personal assistant or round-the-clock welfare service; processing of supplementary social allowances.	Mon 15-18 Wed 8-12 Fri 9-12
Home care of Kalda Day Centre:	Mon 13-17 Wed, Fri 9-12

Last changed 06.05.2022

Divisions of Department of Social Welfare and Health Care

TARTU NURSING HOME

Liiva 32, phone: 746 1545
[email protected]

Round-the-clock care of elderly and disabled people.

TARTU CHILDREN’S SHELTER

Tiigi 55, phone: 736 1641, phone/fax: 736 1640
[email protected]

Provision of temporary aid, support for and protection of children who are in danger due to violence or conflicts and who have no lodging and are without care.

TÄHTVERE DAY CENTRE

Veski 35, phone: 746 1770, fax: 746 1771
[email protected]

Organisation of leisure time activities for elderly and disabled people in hobby groups and provision of laundry, catering and sauna service.

KALDA DAY CENTRE

Kaunase puiestee 22, phone/fax: 746 1015
[email protected]

Provision of elderly and disabled people with home care service as well as provision of home care service for a charge. Organisation of leisure time activities in hobby groups and provision of laundry, therapeutic gymnastics and massage service.

SHELTER

Lubja 7, phone/fax: 736 1520
e-mail: [email protected]

Ensuring, free of charge, an accommodation service and washing facilities for people who have no lodging as well as provision of a day centre and social accommodation service. The Day Centre is open every day 8-17, phone: 736 1523.

In the case of the social accommodation service an inhabitant of the City of Tartu who has no housing is provided with the use of a bed in a twin-bedded room and is supported with necessary support services.

Last changed 07.12.2020

City-Wide Services of Department of Social Welfare and Health Care

Last changed 07.12.2020

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Department of Social Welfare and Health Care